FAQ
Frequently Asked Questions
When are BornStar drops?
Follow us on Instagram for updates, previews, and release announcements.
What is BornStar?
BornStar is a streetwear brand built for the ones who were never meant to blend in. Every piece is designed around confidence, individuality, loyalty, and trusting what makes you different.
What does “You were born to be a star” mean?
It means you do not need permission to stand out. BornStar is for the people who know they were made for something bigger, even before the world sees it.
How do the shirts fit?
Our tees use a unisex / men’s standard fit. Order true to size for a clean everyday fit, size up for a looser streetwear fit, or size down for a more fitted look.
Do you accept returns or exchanges?
All BornStar purchases are final sale. We do not accept returns or exchanges unless the item arrives damaged, defective, or incorrect.
Please check the size guide before ordering.
What if my order arrives damaged or incorrect?
Contact us within 7 days of delivery at:
Include your order number, full name, photos of the item, and a short description of the issue.
How long does shipping take?
Please allow 3–7 business days for processing and production before your order ships.
Once shipped, U.S. orders typically take 3–10 business days depending on the carrier and destination.
Will I receive tracking?
Yes. Once your order ships, you will receive tracking information by email if tracking is available.
Do you ship internationally?
International shipping may be available depending on your location. Any customs fees, duties, taxes, or import charges are the customer’s responsibility.
What if I entered the wrong shipping address?
Please contact us as soon as possible. If the order has already been processed or shipped, we may not be able to change the address. BornStar is not responsible for orders shipped to an incorrect address entered by the customer.
How should I wash my shirt?
Wash inside out with cold water. Hang dry or tumble dry low. Do not bleach. Do not iron directly over the print.
Will items restock?
Some drops may restock, but certain pieces may be limited. Follow BornStar on Instagram or join the email list to stay updated.
How can I contact BornStar?
For questions about orders, shipping, or general inquiries, email: